Since 2012 on snow-belt roofs. One specialty.
Ice Dam 911 is owned and run by Mike Steinhofer. He's been removing ice dams since 2012, and he started Ice Dam 911 to do that one thing, all winter, the right way.
Tough winters. Trusted heroes. That's the whole idea.
Most roofing companies will take an ice dam call if they have to. It's a side job between other work, and the method is often whatever's on the truck. Mike saw what that did to roofs, and he saw how many homeowners had nobody to call when the water started coming in.
So Ice Dam 911 does one thing. Every crew member is trained on steam removal and on working safely on frozen roofs. Every job starts with stopping the water and ends with photos. No hammers, no salt, no shortcuts.
We're based in Minnesota and work across the state and America's snow belt. When winter hits, we're on roofs. When it's over, we come back for spring checks and help homeowners figure out why the ice formed in the first place.
Our crews have worked winters in Boston, Erie, Buffalo, Chicago, Minneapolis, Bend and Boise. Today, Ice Dam 911 is based in Minnesota and serves communities throughout the state and across America's snow belt.
What every job gets.
Stop the water first
On a leaking house, the first job is drainage channels. Everything else comes after.
Leave the roof alone
Steam only. If a method can crack a shingle or tear a gutter, it stays on the ground.
Show the work
Before-and-after photos on every job, so you know exactly what was done.
Tell it straight
A real quote before we start, honest timing in a busy week, and plain answers about what caused the dam.
One specialty since 2012.
Get ahead of roof ice.
Schedule ice dam removal, or call now if water is coming into your home. Don't climb onto an icy roof. Keep clear of falling ice and let a pro take it from here.