Emergency Ice Dam Leak Response in Minnesota
If water is coming through your ceiling or down a wall, call instead of filling out a form. Leak calls go to the front of the line, and the first thing we do on site is stop the water.
Water inside right now? Do this first
Call 320-760-7280. Then, while you wait:
- Move furniture, electronics and rugs away from the wet area
- Put down towels and set a bucket under drips
- Keep an eye on ceiling light fixtures near the leak and turn that circuit off if water is near it
- Take photos of the stains and water for your records
- Don't climb onto the roof or chip at the ice yourself
What we do when we get there
We find the dam that's feeding the leak, usually right above it at the eave. Then we steam drainage channels through the ice so the trapped water has a way off the roof.
Once the water is running off, we keep going and take the dam down to the shingles so it doesn't refill on the next warm afternoon.
Documenting the damage
Every leak job gets before-and-after photos and our notes on what we found. If you're talking to your insurance company, that record helps. Coverage itself is between you and your insurer.
Same-day when we can
During a thaw after a big storm, every crew in the state gets busy at once. We schedule active leaks first and tell you honestly when we can be there.
The visit, step by step.
Controlled heat, low pressure, and the water stops first.
Call us
Tell us where the water is showing up. Leak calls get scheduled ahead of ice-only jobs.
Find the source
We match the leak inside to the dam on the roof above it.
Open channels
Steam cuts drainage paths so trapped water runs off the roof instead of into the house.
Remove the dam
We clear the rest of the ice down to the shingles so it doesn't refill.
Photos and next steps
You get a photo record and our honest take on what needs a closer look once it dries out.
How fast can you get here?
Leak calls are scheduled first. We aim for same-day when we can, and we'll tell you a real time when you call.
Will the leak stop right away?
Once the channels are open, active dripping usually slows or stops early in the job. Water already in the ceiling or walls takes time to dry.
Do you fix the ceiling or drywall?
No. We stop the water at the roof. We'll point you to the right next step for interior repairs once things dry out.
Will insurance cover this?
We can document the job with photos for your claim. Coverage is between you and your insurer.
Should I put a hole in the ceiling to drain the water?
Call us before doing anything like that. Moving valuables and catching drips is the safe first step.
Often done in the same visit.
Get ahead of roof ice.
Schedule ice dam removal, or call now if water is coming into your home. Don't climb onto an icy roof. Keep clear of falling ice and let a pro take it from here.